Refund Policy
Partial refunds are possible until October 30, 2023. After that, no refunds will be given.
We encourage you to sell (or trade or gift) your badge to someone who needs a badge. As long as no more than one person is using a badge for any given day, your badge is transferable. You may not transfer a badge you got for free, e.g. for volunteering; however, you may transfer a badge you paid for but don’t need anymore because you’re getting a free badge.
If you can not find a home for your badge, and it is before October 30, 2023, then we can refund 90% of the cost of your badge.
No Retroactive Discounts
If you buy a badge, and later find out you were eligible for a discount, there is no way to retroactively apply that discount. Take solace in the fact that by not taking advantage of your discount, you are supporting the fantastic work we do in the community.